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Who can claim the Front discount?
This Front offer is available to paid FounderPass members who are new Front customers and meet the minimum license requirements.
The 20% discount applies to:
- Year one of the contract only
- Front list price
- Licenses and seats only
- New Front customers
- Sales-assisted Professional or Enterprise purchases
To qualify, your purchase must include at least:
- 10 Professional licenses, or
- 5 Enterprise licenses
The offer does not apply to Starter plans, AI add-ons, onboarding packages, services packages or self-serve signups.
How to get the Front FounderPass discount
- Make sure you have an active paid FounderPass membership.
- Request the deal from us
- We'll issue you the next steps for you to complete
- Once appproved the Front’s Sales team will apply the 20% discount to your eligible contract.
This offer is only available on sales-assisted deals, so the discount cannot be applied through a normal self-serve signup.
What is Front?
Front is an AI customer operations platform for teams that manage high volumes of customer conversations across multiple channels. Instead of spreading customer communication across separate inboxes, help desk tools and messaging platforms, Front brings email, chat, SMS, social, WhatsApp and voice into one workspace.
For founders and growing teams, this can make customer operations easier to control as support volume increases. Teams can route conversations to the right person, collaborate internally, track ownership, manage SLAs and keep customer context in one place.
Customer support with AI built in
Front includes AI features designed to reduce repetitive support work while helping agents handle more complex conversations. Front AI includes Autopilot, a customer-facing AI agent for resolving routine requests, and Copilot, which assists agents with replies, context and next steps.
Enterprise plans also include AI Copilot, Smart QA and Smart CSAT, helping teams improve quality control, monitor customer satisfaction and understand how support performance is changing over time.
Why startups use Front.com
Startups often begin with customer emails landing in a shared Gmail inbox, that can work for a while, but it becomes harder once customers start contacting the business through chat, social, WhatsApp, SMS and other channels.
Front gives teams a more structured way to manage that growth. It combines shared inboxes, full ticketing, workflow automation, macros, analytics, reporting, knowledge base tools, customer portals, 100+ integrations and API access in one platform.
For founder-led teams, Front is especially useful when customer conversations are tied closely to sales, support, onboarding, success and product feedback. Everyone can work from the same customer context without losing the simplicity of an email-style workflow.
Key Features
- Shared inboxes and full ticketing
- Omnichannel support across email, Front Chat, SMS, social, WhatsApp and voice
- Front AI, including Autopilot, Copilot, Smart QA and Smart CSAT
- Knowledge base and customer portal
- Workflow automation with rules and macros
- Advanced analytics and custom reporting
- 100+ integrations plus a full API
- SSO, SCIM and custom roles
If Front is not the right fit
Front discount FAQs
Is there a Front discount for FounderPass members?
Yes. Paid FounderPass members can get 20% off year one of eligible Front Professional or Enterprise contracts.
Does the Front discount apply to every plan?
No. The offer is not available on the Starter plan. It applies only to eligible Professional and Enterprise sales-assisted purchases that meet the minimum license requirements.
Can I use the Front discount on AI add-ons?
No. The 20% discount applies to licenses and seats only. It does not apply to AI add-ons, onboarding packages or services packages.
Can new startups use Front?
Yes. Front can be a strong fit for startups that are moving beyond a shared inbox and need a more reliable way to manage support, onboarding, customer success and sales conversations across multiple channels.
How do I redeem the Front offer?
The Front offer is redeemed through a sales-assisted process. FounderPass membership is verified first, then Front’s Sales team applies the discount to the eligible contract.
Deal change log
- 12th September 2026 - Deal updated